HOW CONSUMER PSYCHOLOGY IS RESHAPING IPTV IN THE UNITED STATES AND UNITED KINGDOM

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

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1.Introduction to IPTV

IPTV, also known as Internet Protocol Television, is gaining increasing influence within the media industry. In stark contrast to traditional TV broadcasting methods that use pricey and primarily proprietary broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that powers millions of personal computers on the current internet infrastructure. The concept that the same shift towards on-demand services lies ahead for the multiscreen world of TV viewing has already piqued the curiosity of numerous stakeholders in the technology convergence and growth prospects.

Audiences have now embraced watching TV programs and other media content in many different places and on a variety of devices such as cell or mobile telephones, desktops, laptops, PDAs, and various other gadgets, aside from using good old TV sets. IPTV is still in its early stages as a service. It is growing, however, by leaps and bounds, and numerous strategies are developing that could foster its expansion.

Some assert that economical content creation will probably be the first content production category to transition to smaller devices and capitalize on niche markets. Operating on the commercial end of the TV broadcasting pipeline, the current state of IPTV services and infrastructure, nevertheless, has several notable strengths over its rival broadcast technologies. They include crystal-clear visuals, on-demand viewing, personal digital video recorders, audio integration, online features, and instant professional customer support via alternate wireless communication paths such as cell phones, PDAs, global communication devices, etc.

For IPTV hosting to work efficiently, however, the networking edge devices, the central switch, and the IPTV server consisting of media encoders and server hardware configurations have to collaborate seamlessly. Multiple regional and national hosting facilities must be highly reliable or else the signal quality deteriorates, shows could disappear and are not saved, communication halts, the screen goes blank, the sound becomes discontinuous, and the shows and services will not work well.

This text will address the competitive environment for IPTV services in the UK and the US. Through such a detailed comparison, a range of important policy insights across several key themes can be revealed.

2.Legal and Policy Structures in the UK and US Media Sectors

According to legal principles and the related academic discourse, the regulatory strategy adopted and the details of the policy depend on how the market is perceived. The regulation of media involves rules on market competition, media control and proprietorship, consumer safeguarding, and the defense of sensitive demographics.

Therefore, if the goal is to manage the market, we have to understand what characterizes media sectors. Whether it is about ownership limits, competition analysis, consumer protection, or child-focused media, the regulator has to understand these sectors; which media sectors are expanding rapidly, where we have market rivalry, vertical consolidation, and cross-sector proprietorship, and which industries are slow to compete and suitable for fresh tactics of market players.

To summarize, the media market dynamics has already changed from the static to the dynamic, and only if we analyze regulatory actions can we identify future trends.

The expansion of Internet Protocol Television on a global scale makes its spread more common. By combining standard TV features with innovative ones such as technology-driven interactive options, IPTV has the potential to be a crucial factor in enhancing rural appeal. If so, will this be adequate to reshape regulatory approaches?

We have no data that IPTV has an additional appeal to the people who do not subscribe to cable or DTH. However, a number of recent changes have had the effect of putting a brake on IPTV growth – and it is these developments that have led to reduced growth expectations for IPTV.

Meanwhile, the UK embraced a liberal regulation and a forward-thinking collaboration with the industry.

3.Key Players and Market Share

In the British market, BT is the key player in the UK IPTV market with a market share of 1.18%, and YouView has a 2.8% stake, which is the context of single and dual-play offerings. BT is typically the leader in the UK based on statistics, although it varies marginally over time across the range of 7 to 9%.

In the United Kingdom, Virgin Media was the pioneer in launching IPTV based on digital HFC networks, followed shortly by BT. Netflix and Amazon Prime are the leading over-the-top platforms in the UK IPTV market. Amazon has its own set-top device-centered platform called Amazon Fire TV, similar to Roku, and has just entered the UK. However, Netflix and Amazon are absent from telecom providers' offerings.

In the United States, AT&T is the top provider with a 17.31% stake, exceeding Verizon’s FiOS at a close 16.88%. However, considering only IPTV services over DSL, the leader is CenturyLink, trailing AT&T and Frontier, and Lumen.

Cable TV has the dominant position of the American market, with AT&T successfully attracting 16.5 million IPTV customers, primarily through its U-verse service and DirecTV service, which also functions in South America. The US market is, therefore, divided between the main traditional telephone companies offering IPTV services and new internet companies.

In Western markets, major market players use a converged service offering or a customer retention approach for the majority of their marketing, including multi-play options. In the United States, AT&T, Verizon, and Lumen largely use infrastructure owned by them or existing telecom networks to deliver IPTV solutions, though to a lesser extent.

4.IPTV Content and Plans

There are distinct aspects in the media options in the IPTV sectors of the UK and US. The types of media offered includes live broadcasts from national and regional networks, streaming content and episodes, recorded programming, and original shows like TV shows or movies exclusive to the platform that aren’t sold as videos or aired outside the platform.

The UK services provide conventional channel tiers akin to the UK cable platforms. They also provide moderately sized plans that cover essential pay-TV options. Content is categorized not just by preferences, but by medium: terrestrial, satellite, Freeview, and BT Vision VOD.

The main differentiators for the IPTV market are the payment structures in the form of preset bundles versus the more flexible per-channel approach. UK IPTV subscribers can opt for extra content plans as their viewing tastes change, while these channels will be pre-selected in the US, in line with a user’s initial preset contract.

Content alliances highlight the different legal regimes for media markets in the US and UK. The era of condensed content timelines and the shifts in the sector has major consequences, the most direct being the business standing of the UK’s primary IPTV operator.

Although a recent newcomer to the busy and contested UK TV sector, Setanta is positioned to gain significant traction through its innovative image and holding premier global broadcasting rights. The brand reputation is a significant advantage, paired with a product that has a competitive price point and offers die-hard UK football supporters with an enticing extra service.

5.Future of IPTV and Tech Evolution

5G networks, combined with millions of IoT devices, have stirred IPTV transformation with the integration of AI and machine learning. Cloud computing is significantly complementing AI systems to enable advanced features. Proprietary AI recommendation systems are being widely adopted by content service providers to enhance user engagement with their own distinctive features. The video industry has been transformed with a modernized approach.

A enhanced bitrate, by increasing resolution and frame rate, has been a main objective in enhancing viewer engagement and gaining new users. The breakthrough in recent years resulted from new standards developed by industry stakeholders.

Several proprietary software stacks with a compact size are nearing release. Rather than pushing for new features, such software stacks would allow streaming platforms to concentrate on performance tweaks to further refine viewer interactions. This paradigm, reminiscent of prior strategies, depended on consumer attitudes and their desire to see value for their money.

In the near future, as technological enthusiasm creates a level playing field in user experience and industry growth reaches equilibrium, we predict a focus shift towards service-driven technology to keep elderly income groups interested.

We emphasize two key points below for the two major IPTV markets.

1. All the major stakeholders may contribute to the next phase in content consumption by making static content dynamic and engaging.

2. We see virtual and augmented reality as the key drivers behind the rising trends for these areas.

The IPTV with Augmented Reality ever-evolving consumer psychology puts analytics at the center stage for every stakeholder. Legal boundaries would obstruct easy access to consumers' personal data; hence, user data safeguards would not be too keen on adopting new technologies that may leave their users vulnerable to exploitation. However, the existing VOD ecosystem indicates a different trend.

The cybersecurity index is presently at an all-time low. Technological leaps and bounds have made cyber breaches more virtual than physical intervention, thereby benefiting white-collar hackers at a higher level than traditional thieves.

With the advent of centralized broadcasting systems, demand for IPTV has been growing steadily. Depending on customer preferences, these developments in technology are going to change the face of IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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